{"id":340331,"date":"2025-10-07T08:28:09","date_gmt":"2025-10-07T08:28:09","guid":{"rendered":"https:\/\/www.helpinghandshomecare.co.uk\/?page_id=340331"},"modified":"2025-12-09T07:07:21","modified_gmt":"2025-12-09T07:07:21","slug":"our-expertise","status":"publish","type":"page","link":"https:\/\/www.helpinghandshomecare.co.uk\/about-us\/our-carers\/our-expertise\/","title":{"rendered":"Our expertise"},"content":{"rendered":"\t
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\n\t\t\t\t\t\tOur expertise\t\t\t\t\t<\/h1>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\"Our\t<\/div>\n\n\t\n\n\n
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A caring company with unrivalled care expertise<\/h2>\n \n \n \n

Helping Hands has been providing companionship through to complex, nursing-led, live-in care<\/a> to people across England and Wales since 1989 and is widely acknowledged to be the country\u2019s most respected provider of the service.<\/p>\n

As a values driven family business we have worked tirelessly over the past 30 years to develop a flexible live-in care<\/a> service that places our customers at its heart. We achieve this through directly employing all of our care staff and training and developing our carers<\/a> to deliver person centred care in a dignified and respectful way.<\/p>\n

We have a national network of high-street branches, regional managers, regional trainers and registered nurses to support and develop our carers and ensure our level of service and care to our customers meets our exacting standards.<\/p>\n

Fully regulated and endorsed<\/h3>\n

Unlike some other home care providers, we are fully regulated by the\u00a0Care Quality Commission<\/a>\u00a0(CQC) and Care Inspectorate Wales (CIW) and are proud of the fact we have always been fully compliant.<\/p>\n<\/div>\n \n \n \n \n \n \n\n \n <\/div>\n <\/div>\n\n \n

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Leading the sector<\/span><\/p>\n

We are a provider of live in care to over 70 social services departments and the majority of NHS Trusts across England and Wales. Many of our customers have been with us for a number of years, with the continuity of the same\u00a0private carer<\/a>\u00a0looking after them. We can always organise for you to speak to an existing local customer at your request, or call us directly for an informal chat.<\/p>\n <\/div>\n <\/div>\n <\/section>\n\n\n

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Industry-endorsed training and induction<\/h2>\n \n \n \n

We understand the importance of equipping all of our employees with the knowledge and practical skills needed so we can continue to deliver the outstanding support we\u2019re known for. This is why we\u2019ve put so much thought into building what has become one of the industry\u2019s leading training programmes.<\/p>\n

After a review of our training and induction processes for both carers and office support teams, we have officially been endorsed as a\u00a0Centre of Excellence<\/a>\u00a0by Skills for Care \u2013 the country\u2019s strategic body for the adult social care workforce. This makes us the first and only full-service home care provider to receive such an accolade.<\/p>\n

We are founder members of the Home Care Association (HCA), the professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors as well as being a corporate partner of the Spinal Injuries Association. We have also developed our approach to dementia care working in partnership with Dementia Action Alliance.<\/p>\n<\/div>\n \n \n \n \n \n \n

\n \n\n \n \n About our accreditations <\/span>\n \n \n <\/a>\n <\/div>\n \n\n \n <\/div>\n <\/div>\n\n \n
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