{"id":345765,"date":"2025-10-31T11:15:12","date_gmt":"2025-10-31T11:15:12","guid":{"rendered":"https:\/\/www.helpinghandshomecare.co.uk\/?page_id=345765"},"modified":"2025-11-28T21:40:05","modified_gmt":"2025-11-28T21:40:05","slug":"feedback-and-support","status":"publish","type":"page","link":"https:\/\/www.helpinghandshomecare.co.uk\/feedback-and-support\/","title":{"rendered":"Feedback and Support"},"content":{"rendered":"\t
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\n\t\t\t\t\t\tFeedback and Support\t\t\t\t\t<\/h1>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\"Feedback\t<\/div>\n\n\t\n\n\n
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Our feedback process<\/h2>\n \n \n \n

Whether you are satisfied with our service or things are not up to your standards, we are always open to feedback.\u00a0 Receiving your feedback is crucial and ensures we continue providing you or your loved one with exceptional, compassionate, person-centred care. We have a formal complaint procedure if our service doesn\u2019t meet your expectations. Although we aim to prevent this, this procedure allows us to resolve any issues immediately.<\/span><\/p>\n<\/div>\n \n \n \n \n \n \n

\n \n\n \n \n Read more <\/span>\n \n \n <\/a>\n <\/div>\n \n\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
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Our compliments process<\/h2>\n \n \n \n
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Receiving compliments is a great way to celebrate the difference our carers make in the lives of our customers and allows our employees\u2019 hard work to be recognised\u2026.<\/p>\n<\/div>\n<\/div>\n<\/div>\n \n \n \n \n \n \n

\n \n\n \n \n Read more <\/span>\n \n \n <\/a>\n <\/div>\n \n\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
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Whistleblowing<\/h2>\n \n \n \n
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At Helping Hands, we encourage our employees to respect the values of our work environment. If anyone has any concerns about wrongdoing or dangers at work, they can be reported.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n \n \n \n \n \n \n

\n \n\n \n \n Read more <\/span>\n \n \n <\/a>\n <\/div>\n \n\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"medium_featured_image":0,"small_featured_image":0,"extra_small_featured_image":0,"footnotes":""},"page_category":[],"class_list":["post-345765","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFeedback and Support | Helping Hands Home Care<\/title>\n<meta name=\"description\" content=\"We actively encourage feedback from our customers, both good and bad. If you have a compliment or complaint to share about our service, please get in touch. 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