{"id":375938,"date":"2025-11-18T12:33:05","date_gmt":"2025-11-18T12:33:05","guid":{"rendered":"https:\/\/www.helpinghandshomecare.co.uk\/?page_id=375938"},"modified":"2025-12-15T15:01:22","modified_gmt":"2025-12-15T15:01:22","slug":"palliative-care-training","status":"publish","type":"page","link":"https:\/\/www.helpinghandshomecare.co.uk\/home-care-services\/fast-track-palliative-care\/palliative-care-training\/","title":{"rendered":"Palliative care training"},"content":{"rendered":"\t<div class=\"page-banner hero-banner responsive-banner-block_0e0c25bd3affeedfd57a7fcd90fc3010 image-focal-point-right\"\n\t\t style=\"--hh-banner-overlay: linear-gradient(90deg, rgba(0,0,0,0.3) 0%, rgba(0,0,0,0) 60%);--hh-mobile-banner-overlay: linear-gradient(rgba(0,0,0,0.3), rgba(0,0,0,0.3));\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"d-flex flex-column gap-s col-lg-6 justify-content-center py-lg-11xl py-4xl align-items-lg-start align-items-center min-h\">\n\t\t\t\t\t<h1 class=\"text-white fw-bold m-0 text-6xlarge text-shadow-hard text-lg-start text-center\">\n\t\t\t\t\t\tPalliative care training\t\t\t\t\t<\/h1>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<img width=\"1920\" height=\"558\" src=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Ambient-Lifestyle_2560x744_6.webp\" class=\"hero-lcp-image\" alt=\"Palliative care training\" loading=\"eager\" fetchpriority=\"high\" decoding=\"async\" sizes=\"(min-width: 1200px) 968px, (min-width: 992px) 968px, 100vw\" srcset=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Ambient-Lifestyle_2560x744_6.webp 2560w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Ambient-Lifestyle_2560x744_6-300x87.webp 300w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Ambient-Lifestyle_2560x744_6-1024x298.webp 1024w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Ambient-Lifestyle_2560x744_6-768x223.webp 768w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Ambient-Lifestyle_2560x744_6-1536x446.webp 1536w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Ambient-Lifestyle_2560x744_6-2048x595.webp 2048w\" \/>\t<\/div>\n\n\t\n\n\n<section class=\"container my-md-11xl my-2xl\">\n    <div class=\"row flex-row gap-lg-11xl gap-m\">\n        \n        <div class=\"col-lg-6 col-12\">\n                <div class=\"d-flex flex-column gap-lg-l gap-m\">\n\n    \n        <!-- Column 1: Text -->\n                    <h2 class=\"text-purple fw-bold text-start text-4xlarge m-0\">Palliative care training<\/h2>\n        \n                    <p class=\"text-purple-dark fw-medium text-2xlarge m-0 text-start\">We\u2019re committed to ensuring you\u2019re supported by exceptional, compassionate carers.<\/p>\n        \n    \n                    <div class=\"acf-wysiwyg-reset text-start\"><p>Providing compassionate, bespoke care is at the centre of our <a href=\"\/home-care-services\/fast-track-palliative-care\/\">palliative care<\/a>, and we pride ourselves on working with you to choose the right carers for you.<\/p>\n<p>During this often upsetting time, there is so much that you and your family are getting to grips, so that it\u2019s important you have stable, reliable support right from the outset. That\u2019s why we ensure that our carers that provide palliative care have the correct training and understanding of both the physical and emotional care required, as well as being able to support our customers\u2019 loved ones.<\/p>\n<\/div>\n        \n        \n        \n        \n        \n        \n\n        \n    <\/div>\n            <\/div>\n\n                    <!-- Column 2: Media -->\n            <div class=\"col-lg-6 col-12\">\n\n                                    <div class=\"w-100 h-100 position-relative overflow-hidden rounded-4 hh-defer-wrap\">\n                        \t\t\t<img\n\t\t\t\tsrc=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_8-1024x1024.webp\"\n\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_8-1024x1024.webp 1024w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_8-300x300.webp 300w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_8-150x150.webp 150w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_8-768x768.webp 768w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_8-1536x1536.webp 1536w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_8-2048x2048.webp 2048w\"\n\t\t\t\t\tsizes=\"100vw\"\n\t\t\t\t\t\t\t\talt=\"A nurse in a purple uniform sits beside an older woman lying in bed, gently holding her hand. The woman, with grey hair, smiles warmly at the nurse in a cosy, softly lit room.\"\n\t\t\t\tclass=\"img-fluid w-100 rounded-4\"\n\t\t\t\tloading=\"eager\"\n\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\t>\n\t\t                        <div class=\"hh-skeleton rounded-4\" aria-hidden=\"true\"><\/div>\n                    <\/div>\n                                \n            <\/div>\n        \n    <\/div>\n    <\/section>\n\n\n<section class=\"container my-md-11xl my-2xl\">\n    <div class=\"row flex-row-reverse gap-lg-11xl gap-m\">\n        \n        <div class=\"col-lg-7 col-12\">\n                <div class=\"d-flex flex-column gap-lg-l gap-m\">\n\n    \n        <!-- Column 1: Text -->\n                    <h2 class=\"text-purple fw-bold text-start text-4xlarge m-0\">The palliative care training process<\/h2>\n        \n                    <p class=\"text-purple-dark fw-medium text-2xlarge m-0 text-start\">We select specific carers to undertake expert palliative and end-of-life care.<\/p>\n        \n    \n                    <div class=\"acf-wysiwyg-reset text-start\"><p>All of our carers have an understanding of palliative care, but we work with care managers to identify carers who may have previous experience of delivering <a href=\"\/home-care-services\/fast-track-palliative-care\/types-palliative-care\/\">different types of palliative care<\/a> or have an aptitude for providing this type of care. Once selected, they will undertake a more advanced theoretical palliative and end-of-life training programme.<\/p>\n<p>Palliative care training for Helping Hands carers is underpinned by the <a href=\"https:\/\/www.cqc.org.uk\/news\/stories\/priorities-care-part-new-approach-care-dying-people\" target=\"_blank\" rel=\"noopener\">Five Priorities for Care<\/a> as identified by the <a href=\"https:\/\/www.cqc.org.uk\/news\/stories\/priorities-care-part-new-approach-care-dying-people\" target=\"_blank\" rel=\"noopener\">National Institute for Health and Care Excellence (NICE)<\/a>.<\/p>\n<\/div>\n        \n        \n        \n        \n        \n        \n\n        \n    <\/div>\n            <\/div>\n\n                    <!-- Column 2: Media -->\n            <div class=\"col-lg-5 col-12\">\n\n                                    <div class=\"w-100 h-100 position-relative overflow-hidden rounded-4 hh-defer-wrap\">\n                        \t\t\t<img\n\t\t\t\tsrc=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_-1024x1024.webp\"\n\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_-1024x1024.webp 1024w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_-300x300.webp 300w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_-150x150.webp 150w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_-768x768.webp 768w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_-1536x1536.webp 1536w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Personal-Care_2560x2560_-2048x2048.webp 2048w\"\n\t\t\t\t\tsizes=\"100vw\"\n\t\t\t\t\t\t\t\talt=\"A carer in a purple uniform applies lotion to the hand of an elderly woman who is sitting up in bed and smiling in a cosy, warmly lit room with stone walls.\"\n\t\t\t\tclass=\"img-fluid w-100 rounded-4\"\n\t\t\t\tloading=\"eager\"\n\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\t>\n\t\t                        <div class=\"hh-skeleton rounded-4\" aria-hidden=\"true\"><\/div>\n                    <\/div>\n                                \n            <\/div>\n        \n    <\/div>\n    <\/section>\n\n<div class=\"gb-container gb-container-6844e26c my-md-11xl my-2xl\">\n\n<!-- Block Container -->\n<div id=\"hh-container-block_505178296230c337c10ebf6fe51bfe9b\" class=\"hh-container d-flex justify-content-center align-items-center text-start container-fluid\" style=\"background-color: #f4f6f7;\">\n    \n<div class=\"gb-container gb-container-9f9fc161 py-lg-11xl py-2xl d-flex flex-column align-items-center gap-lg-6xl gap-l\">\n<div class=\"gb-container gb-container-aadc398a d-flex flex-column justify-content-center align-items-center gap-lg-l gap-m\">\n\n<h2 class=\"gb-headline gb-headline-5b8c1f7b gb-headline-text\">Our initial training covers the following objectives:<\/h2>\n\n<\/div>\n\n\n<div class=\"wp-block-columns m-0 d-flex gap-m justify-content-center align-items-stretch is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"understanding-unique-needs\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                \n                                    <span>Understanding unique needs<\/span>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Understanding the difference between palliative and end-of-life care, and the different needs and priorities for each type<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"the-right-time-to-transition\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                \n                                    <span>The right time to transition<\/span>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Identifying the time when customers may need to make the transition from palliative to end-of-life care<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"compassionate-practical-support\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                \n                                    <span>Compassionate, practical support<\/span>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Knowing how to respond compassionately, effectively and practically to customers and their loved ones<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns m-0 d-flex gap-m justify-content-center align-items-stretch is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"advanced-care-planning\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                \n                                    <span>Advanced care planning<\/span>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Being familiar with advanced care planning for end of life care as part of a holistic, person-centred approach<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"the-five-priorities\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                \n                                    <span>The Five Priorities<\/span>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Being able to recognise and identify the Five Priorities for end-of-life care, as listed by the <a href=\"https:\/\/www.nhs.uk\/conditions\/end-of-life-care\/what-to-expect-from-care\/\" target=\"_blank\" rel=\"noopener\">NHS<\/a><\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"planning-and-documenting-care\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                \n                                    <span>Planning and documenting care<\/span>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Care planning and documenting care delivery in accordance with <a href=\"\/about-us\/cqc-regulated-service\/\">Care Quality Commission (CQC)<\/a> guidelines<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n<\/div>\n\n<\/div>\n <!-- Allows nested blocks inside the container -->\n<\/div>\n\n<\/div>\n\n\n<section class=\"container my-md-11xl my-2xl\">\n    <div class=\"row flex-row-reverse gap-lg-11xl gap-m\">\n        \n        <div class=\"col-lg-7 col-12\">\n                <div class=\"d-flex flex-column gap-lg-l gap-m\">\n\n    \n        <!-- Column 1: Text -->\n                    <h2 class=\"text-purple fw-bold text-start text-4xlarge m-0\"> Practical palliative care training<\/h2>\n        \n                    <p class=\"text-purple-dark fw-medium text-2xlarge m-0 text-start\">Our carers receive in-depth practical training &#8211; equipping them with a wide range of skills.<\/p>\n        \n    \n                    <div class=\"acf-wysiwyg-reset text-start\"><p>After completing the theory element of their training and reflecting upon what they have learnt, carers will then receive specific practical training that\u2019s directly related to the customer they are due to care for from one of our regional clinical leads.<\/p>\n<p>They can only complete their training once their learning has been signed off by their manager and a clinical nurse, and then they\u2019ll be ready to provide the right level of person-centred, palliative care for their customer. There are also opportunities for refresher courses and extra training from our Clinical Nurse team during their time with us, ensuring that our carers\u2019 skills are always kept up to date and in line with current NHS, NICE and CQC guidelines.<\/p>\n<\/div>\n        \n        \n        \n        \n        \n        \n\n        \n    <\/div>\n            <\/div>\n\n                    <!-- Column 2: Media -->\n            <div class=\"col-lg-5 col-12\">\n\n                                    <div class=\"w-100 h-100 position-relative overflow-hidden rounded-4 hh-defer-wrap\">\n                        \t\t\t<img\n\t\t\t\tsrc=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_11-1024x1024.webp\"\n\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_11-1024x1024.webp 1024w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_11-300x300.webp 300w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_11-150x150.webp 150w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_11-768x768.webp 768w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_11-1536x1536.webp 1536w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_11-2048x2048.webp 2048w\"\n\t\t\t\t\tsizes=\"100vw\"\n\t\t\t\t\t\t\t\talt=\"An older man with white hair and a beard, wearing a dark blue dressing gown, sits and smiles while holding an open book. He looks up at a person standing nearby, who is partially visible.\"\n\t\t\t\tclass=\"img-fluid w-100 rounded-4\"\n\t\t\t\tloading=\"eager\"\n\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\t>\n\t\t                        <div class=\"hh-skeleton rounded-4\" aria-hidden=\"true\"><\/div>\n                    <\/div>\n                                \n            <\/div>\n        \n    <\/div>\n    <\/section>\n\n    \n    <section class=\"container my-md-11xl my-2xl justify-content-start align-items-start\">\n        <div class=\"row\">\n            <div class=\"col-12 d-flex flex-column flex-wrap justify-content-start align-items-start gap-md-4xl gap-m\">\n                \n                                    <div class=\"fw-medium text-3xlarge text-purple-dark m-none\">\n                        Our practical training includes modules on:                    <\/div>\n                                <div class=\"d-flex flex-wrap gap-s\">\n                                                    <a href=\"\/nursing-care\/clinical-intervention\/peg-gastrostomy-care\/\"\n           class=\"btn text-nowrap btn-tertiary btn-md text-medium\"\n           target=\"_self\"\n            style=\"gap:4px;\" aria-label=\"Peg-gastrostomy care\">\n\n            \n                <span class=\"text-wrap\">\n        PEG feeding    <\/span>\n    \n                            <svg class=\"hh-icon hh-btn__icon\" aria-hidden=\"true\" focusable=\"false\"><title>PEG feeding<\/title><use href=\"#chevron-right--solid\" xlink:href=\"#chevron-right--solid\"><\/use><\/svg>            \n        <\/a>\n                                                            <a href=\"\/nursing-care\/clinical-intervention\/catheter-bowel-stoma\/\"\n           class=\"btn text-nowrap btn-tertiary btn-md text-medium\"\n           target=\"_self\"\n            style=\"gap:4px;\" aria-label=\"Catheter, bowel and stoma care\">\n\n            \n                <span class=\"text-wrap\">\n        Stoma and catheter support    <\/span>\n    \n                            <svg class=\"hh-icon hh-btn__icon\" aria-hidden=\"true\" focusable=\"false\"><title>Stoma and catheter support<\/title><use href=\"#chevron-right--solid\" xlink:href=\"#chevron-right--solid\"><\/use><\/svg>            \n        <\/a>\n                                                            <a href=\"\/care-advice\/breathing-exercises-for-older-adults-to-cope-with-stress\/\"\n           class=\"btn text-nowrap btn-tertiary btn-md text-medium\"\n           target=\"_self\"\n            style=\"gap:4px;\" aria-label=\"Breathing exercises for older adults to cope with stress\">\n\n            \n                <span class=\"text-wrap\">\n        Cough assist and breathing assistance    <\/span>\n    \n                            <svg class=\"hh-icon hh-btn__icon\" aria-hidden=\"true\" focusable=\"false\"><title>Cough assist and breathing assistance<\/title><use href=\"#chevron-right--solid\" xlink:href=\"#chevron-right--solid\"><\/use><\/svg>            \n        <\/a>\n                                            <\/div>\n                \n            <\/div>\n        <\/div>\n    <\/section>\n    \n    \n\n\n<!-- Block Container -->\n<div id=\"hh-container-block_4dcf0e4a64dbca17c46d38cff9056532\" class=\"hh-container d-flex justify-content-center text-start custom-container-1320\" style=\"\">\n    \n<div class=\"gb-container gb-container-c0da0aa7 d-flex flex-lg-row flex-column justify-content-center align-items-start gap-lg-lg gap-m my-md-11xl my-2xl\">\n<div class=\"gb-container gb-container-32c9b2a4 d-flex flex-column gap-lg-l gap-m\">\n\n<h2 class=\"wp-block-heading text-purple fw-bold text-4xlarge m-0\">Palliative care&nbsp;experts<\/h2>\n\n\n\n<p class=\"is-style-hh-subtitle\">At Helping Hands, we have an array of experts in palliative care &#8211; including our clinical nurses.<\/p>\n\n\n\n<p class=\"fw-light text-large m-0 p-0 text-dark\">Key to our experienced team is Carole Kerton-Church, Regional Clinical Lead for the London and Essex areas.<\/p>\n\n\n\n<p class=\"fw-light text-large m-0 p-0 text-dark\">Carole started her care and nursing career as a Healthcare Assistant in a nursing home in 1998. By 2002, Carole was managing a large residential care home, and then in 2004 she started a Nursing Diploma at Anglia Ruskin University.<\/p>\n\n\n\n<p class=\"fw-light text-large m-0 p-0 text-dark\">Read more about her diverse background in care.<\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-307662d7 pattern-card-mx\">\n\n    \n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s rounded-4 bg-grey-20 h-100\">\n\n        <!-- Image Card Image -->\n        <div class=\"w-100 rounded-top-4 overflow-hidden ratio ratio-1x1 ratio-lg-568x490 hh-defer-wrap\">\n            \t\t\t<img\n\t\t\t\tsrc=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/11\/carer-carole-kerton-church-black-top-glasses_16x9.webp\"\n\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/11\/carer-carole-kerton-church-black-top-glasses_16x9.webp 444w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/11\/carer-carole-kerton-church-black-top-glasses_16x9-300x169.webp 300w\"\n\t\t\t\t\tsizes=\"100vw\"\n\t\t\t\t\t\t\t\talt=\"A woman with straight, light brown hair and glasses smiles at the camera. She is wearing earrings and is photographed against a plain white background.\"\n\t\t\t\tclass=\"w-100 h-100 object-fit-cover rounded-top-4\"\n\t\t\t\tloading=\"eager\"\n\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\t>\n\t\t            <div class=\"hh-skeleton rounded-top-4\" aria-hidden=\"true\"><\/div>\n        <\/div>\n\n        <div class=\"d-flex flex-column justify-content-between flex-grow-1 gap-2xl py-l px-m w-100 rounded-bottom\">\n            <div class=\"d-flex flex-column align-items-start justify-content-start gap-xs\">\n                \n                    \n                    <h5 id=\"carole\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-2xlarge text-purple-dark eq-card-image-height\">\n                                                    <span>Carole<\/span>\n                                            <\/h5>\n                \n                                    <div class=\"acf-wysiwyg-reset-24 eq-card-text-height\">\n                        <div class=\"flex gap-1 flex-col\">\n<p class=\"hh-p\">Regional Clinical Lead<\/p>\n<\/div>\n<p class=\"hh-small\">\u2018Carole has extensive experience across the care industry\u2019<\/p>\n                    <\/div>\n                            <\/div>\n\n                            <div class=\"d-flex flex-wrap flex-sm-row flex-column gap-s w-100\">\n\n                            <a href=\"#\"\n           class=\"btn text-nowrap btn-primary btn-sm text-medium\"\n           target=\"\"\n            style=\"flex: 1 1 calc(50% - 16px);\" data-bs-toggle=\"modal\" data-bs-target=\"#hhModal_6984c612794fd\" data-bs-name=\"Carole\" aria-labelledby=\"carole\" aria-haspopup=\"dialog\" aria-label=\"Open modal Carole\">\n\n            \n                <span>\n        Read Carole&#039;s Story    <\/span>\n    \n            \n        <\/a>\n                                <div class=\"modal fade\" id=\"hhModal_6984c612794fd\" tabindex=\"-1\" aria-hidden=\"true\">\n                            <div class=\"modal-dialog modal-xl modal-dialog-centered\">\n                                <div class=\"modal-content border-0 rounded-0 pt-lg-3xl pt-4xl p-lg-m p-s gap-xl-m gap-m position-relative\">\n                                    <div class=\"position-absolute top-0 end-0 m-lg-xm m-xs\">\n                                        <button type=\"button\" class=\"border-0 bg-purple-dark rounded-circle d-flex justify-content-center align-items-center\" data-bs-dismiss=\"modal\" aria-label=\"Close\" style=\"opacity:1;width:40px;height:40px;\">\n                                            <svg class=\"hh-icon text-white text-2xlarge lh-1\" aria-hidden=\"true\" focusable=\"false\"><use href=\"#xmark--solid\" xlink:href=\"#xmark--solid\"><\/use><\/svg>                                        <\/button>\n                                    <\/div>\n                                    <div class=\"modal-header p-0 border-0\">\n                                        <h5 class=\"modal-title fw-medium text-2xlarge text-purple-dark\">Carole<\/h5>\n                                    <\/div>\n                                    <div class=\"row gap-xl-m gap-lg-m gap-m\">\n                                                                                <div class=\"col-xl-12 col-lg-12 col-12 eqmin-modal-height fixed-modal-height custom-scroll-bar overflow-y-auto border-0 acf-wysiwyg-reset-24\">\n                                            <div class=\"js-modal-text col-span-7 pr-4 md:overflow-y-auto\">\n<p>Carole joined the <a href=\"https:\/\/www.nmc.org.uk\/registration\/search-the-register\/registrant\/JasGzh9YqA6T5Ao6Q58TcA2\/?firstName=Carole&amp;lastName=Kerton-Church&amp;pageNo=1\" target=\"_blank\" rel=\"noopener\">Nursing and Midwifery Council register<\/a> in 2007 and has since held posts as a Staff Nurse in an Acute Hospital Trust, Community Nursing Team Leader and <a href=\"https:\/\/www.nhs.uk\/Services\/GP\/Staff\/DefaultView.aspx?id=42505\" target=\"_blank\" rel=\"noopener\">Senior GP Nurse.<\/a><\/p>\n<p>Carole\u2019s key areas of nursing interest are palliative care, complex wound management, pre-hospital care, consultation and diagnostics and care of older people. Carole is experienced in assessment and care in acute and emergency medicine, post-operative care, management of long-term conditions and end of life care. She has also looked after people with conditions such as <a href=\"\/home-care-services\/condition-led-care\/multiple-sclerosis-care\/what-is-ms\/\">multiple sclerosis (MS)<\/a>, motor neurone disease (MND), <a href=\"\/home-care-services\/condition-led-care\/cancer-care\/\">cancer<\/a>, as well as cardiac, respiratory and renal failure, haematology conditions such as thalassaemia, and spinal and brain injury.<\/p>\n<\/div>\n                                        <\/div>\n                                    <\/div>\n                                    <div class=\"modal-footer p-0 border-0 justify-content-start\">\n                                                <a href=\"#\"\n           class=\"btn text-nowrap btn-secondary btn-sm text-medium\"\n           target=\"\"\n            data-bs-dismiss=\"modal\" style=\"pointer-events:auto;\" data-bs-name=\"Carole\" aria-label=\"Close modal Carole\">\n\n            \n                <span>\n        Close    <\/span>\n    \n            \n        <\/a>\n                                            <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    \n\n                    \n                                    <\/div>\n                    <\/div>\n    <\/div>\n\n<\/div>\n<\/div>\n <!-- Allows nested blocks inside the container -->\n<\/div>\n\n\n\n<section class=\"container my-md-11xl my-2xl\">\n    <div class=\"row flex-row gap-lg-11xl gap-m\">\n        \n        <div class=\"col-lg-7 col-12\">\n                <div class=\"d-flex flex-column gap-lg-l gap-m\">\n\n    \n        <!-- Column 1: Text -->\n                    <h2 class=\"text-purple fw-bold text-start text-4xlarge m-0\">Industry-accredited training<\/h2>\n        \n        \n    \n                    <div class=\"acf-wysiwyg-reset text-start\"><div class=\"text selected md:basis-full md:col-span-1 \">\n<div class=\"flex flex-col gap-8\">\n<p>As industry leaders in home care, it is imperative that we ensure our carers are trained to the very highest standards, enabling them to have the correct skills and knowledge when they\u2019re caring for customers in their homes. And as the only UK-based home care provider to be a <a href=\"\/news\/home-cares-first-ever-centre-of-excellence\/\">Centre of Excellence<\/a>, we are certainly able to achieve these high standards on a consistent basis.<\/p>\n<p>All of our carers, regardless of their previous experience, are required to undergo a thorough assessment and selection process when they first join us. Delivered by our in-house instructors, their modules equip them for caring out in the field, including the skills they will need for palliative care.<\/p>\n<\/div>\n<\/div>\n<\/div>\n        \n        \n        \n        \n        \n        \n\n        \n    <\/div>\n            <\/div>\n\n                    <!-- Column 2: Media -->\n            <div class=\"col-lg-5 col-12\">\n\n                                    <div class=\"w-100 h-100 position-relative overflow-hidden rounded-4 hh-defer-wrap\">\n                        \t\t\t<img\n\t\t\t\tsrc=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_6-1024x1024.webp\"\n\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_6-1024x1024.webp 1024w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_6-300x300.webp 300w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_6-150x150.webp 150w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_6-768x768.webp 768w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_6-1536x1536.webp 1536w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/respite-care_2560x2560_6-2048x2048.webp 2048w\"\n\t\t\t\t\tsizes=\"100vw\"\n\t\t\t\t\t\t\t\talt=\"A smiling carer in a purple uniform sits outdoors, talking to an elderly person. The carer wears a lanyard and name badge, and pink flowers are visible in the foreground.\"\n\t\t\t\tclass=\"img-fluid w-100 rounded-4\"\n\t\t\t\tloading=\"eager\"\n\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\t>\n\t\t                        <div class=\"hh-skeleton rounded-4\" aria-hidden=\"true\"><\/div>\n                    <\/div>\n                                \n            <\/div>\n        \n    <\/div>\n    <\/section>\n\n<div class=\"gb-container gb-container-503dfa60 my-md-11xl my-2xl\">\n\n<!-- Block Container -->\n<div id=\"hh-container-block_505178296230c337c10ebf6fe51bfe9b\" class=\"hh-container d-flex justify-content-center align-items-center text-start container-fluid\" style=\"background-color: #f4f6f7;\">\n    \n<div class=\"gb-container gb-container-9506dc43 py-lg-11xl py-2xl d-flex flex-column align-items-center gap-lg-6xl gap-l\">\n<div class=\"gb-container gb-container-9806e73d d-flex flex-column justify-content-center align-items-center gap-lg-l gap-m\">\n\n<h2 class=\"gb-headline gb-headline-67462d44 gb-headline-text text-purple fw-bold text-4xlarge m-0\">Our modules include:<\/h2>\n\n<\/div>\n\n\n<div class=\"wp-block-columns m-0 d-flex gap-m justify-content-center align-items-stretch is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"manual-handling\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                <svg class=\"hh-icon text-xlarge text-coral lh-1\" aria-hidden=\"true\" style=\"margin-left:-2px;\" focusable=\"false\"><use href=\"#wheelchair--regular\" xlink:href=\"#wheelchair--regular\"><\/use><\/svg>\n                                    <a href=\"\/home-care-services\/condition-led-care\/mobility-care\/\">\n                        Manual handling                    <\/a>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Manual handling training includes how to use roll sheets, hoists and mobility aids to help our customers move safely in the home<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"medication\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                <svg class=\"hh-icon text-xlarge text-coral lh-1\" aria-hidden=\"true\" style=\"margin-left:-2px;\" focusable=\"false\"><use href=\"#syringe--regular\" xlink:href=\"#syringe--regular\"><\/use><\/svg>\n                                    <a href=\"\/home-care-services\/medication-management\/\">\n                        Medication                    <\/a>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Carers receive training in using MAR sheets and administering certain types of medication correctly<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"personal-care\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                <svg class=\"hh-icon text-xlarge text-coral lh-1\" aria-hidden=\"true\" style=\"margin-left:-2px;\" focusable=\"false\"><use href=\"#heart--solid\" xlink:href=\"#heart--solid\"><\/use><\/svg>\n                                    <a href=\"\/home-care-services\/personal-care\/\">\n                        Personal care                    <\/a>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Washing someone in bed and using washing aids, supporting toileting needs, helping with a catheter and stoma, and more<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns m-0 d-flex gap-m justify-content-center align-items-stretch is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"dementia\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                <svg class=\"hh-icon text-xlarge text-coral lh-1\" aria-hidden=\"true\" style=\"margin-left:-2px;\" focusable=\"false\"><use href=\"#head-side-brain--regular\" xlink:href=\"#head-side-brain--regular\"><\/use><\/svg>\n                                    <a href=\"\/home-care-services\/dementia-care\/\">\n                        Dementia                    <\/a>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Our dementia care module equips our carers to understand the different types of dementia and how to care for those affected<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"equality-and-diversity\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                <svg class=\"hh-icon text-xlarge text-coral lh-1\" aria-hidden=\"true\" style=\"margin-left:-2px;\" focusable=\"false\"><use href=\"#handshake--regular\" xlink:href=\"#handshake--regular\"><\/use><\/svg>\n                                    <a href=\"\/home-care-services\/fast-track-palliative-care\/palliative-care-training\/\">\n                        Equality and diversity                    <\/a>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Our carers are trained to have an increased awareness of a customer\u2019s wishes and identifying individual needs<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column m-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100 p-lg-m p-s border border-grey rounded-3 bg-white shadow-sm\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"first-aid\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                <svg class=\"hh-icon text-xlarge text-coral lh-1\" aria-hidden=\"true\" style=\"margin-left:-2px;\" focusable=\"false\"><use href=\"#circle-question--solid\" xlink:href=\"#circle-question--solid\"><\/use><\/svg>\n                                    <a href=\"\/home-care-services\/fast-track-palliative-care\/palliative-care-training\/\">\n                        First aid                    <\/a>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>All of our carers are trained first aiders, and receive dedicated health and safety training to ensure you\u2019re always kept safe<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n<\/div>\n\n<\/div>\n <!-- Allows nested blocks inside the container -->\n<\/div>\n\n<\/div>\n\n<div class=\"gb-container gb-container-f0b790b6 my-md-11xl my-2xl d-flex flex-column gap-lg-6xl gap-l\">\n\n<section class=\"container my-0\">\n    <div class=\"row flex-row gap-lg-11xl gap-m\">\n        \n        <div class=\"col-lg-7 col-12\">\n                <div class=\"d-flex flex-column gap-lg-l gap-m\">\n\n    \n        <!-- Column 1: Text -->\n                    <h2 class=\"text-purple fw-bold text-start text-4xlarge m-0\">We take care of your carer \u200b<\/h2>\n        \n                    <p class=\"text-purple-dark fw-medium text-2xlarge m-0 text-start\">It takes a special combination of patience, empathy and compassion to be a Helping Hands carer. \u200b<\/p>\n        \n    \n                    <div class=\"acf-wysiwyg-reset text-start\"><p data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:0}\"><span data-scheme-color=\"@2A2A2A,,\" data-usefontface=\"true\" data-contrast=\"none\">That&#8217;s why we&#8217;re \u00a0extremely proud of our exceptional\u00a0people and why we\u2019re trusted by so many families\u00a0to provide care and companionship to those <\/span><span data-scheme-color=\"@2A2A2A,,\" data-usefontface=\"true\" data-contrast=\"none\">who\u00a0need support, across the country.\u00a0\u00a0<\/span>\u200b<\/p>\n<p data-ccp-props=\"{&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559683&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:0,&quot;335562764&quot;:2,&quot;335562765&quot;:1,&quot;335562766&quot;:4,&quot;335562767&quot;:0,&quot;335562768&quot;:4,&quot;335562769&quot;:0}\"><span data-scheme-color=\"@2A2A2A,,\" data-usefontface=\"true\" data-contrast=\"none\">We make sure we continue to support our people after the join us, so they can deliver at their best for you, the customer.\u00a0In 2024, we were recognised by <\/span><span data-scheme-color=\"@2A2A2A,,\" data-usefontface=\"true\" data-contrast=\"none\">the Financial Times as a Top 500 employer.<\/span><\/p>\n<\/div>\n        \n        \n        \n        \n        \n        \n\n        \n    <\/div>\n            <\/div>\n\n                    <!-- Column 2: Media -->\n            <div class=\"col-lg-5 col-12\">\n\n                                    <div class=\"w-100 h-100 position-relative overflow-hidden rounded-4 hh-defer-wrap\">\n                        \t\t\t<img\n\t\t\t\tsrc=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Carers_2560x2560_3-1024x1024.webp\"\n\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Carers_2560x2560_3-1024x1024.webp 1024w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Carers_2560x2560_3-300x300.webp 300w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Carers_2560x2560_3-150x150.webp 150w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Carers_2560x2560_3-768x768.webp 768w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Carers_2560x2560_3-1536x1536.webp 1536w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Carers_2560x2560_3-2048x2048.webp 2048w\"\n\t\t\t\t\tsizes=\"100vw\"\n\t\t\t\t\t\t\t\talt=\"A smiling woman in a light purple uniform dries a white cup with a green tea towel in a modern kitchen. Clean dishes are stacked on a drying rack next to her. Shelves and cupboards are visible in the background.\"\n\t\t\t\tclass=\"img-fluid w-100 rounded-4\"\n\t\t\t\tloading=\"eager\"\n\t\t\t\tdecoding=\"async\"\n\t\t\t\t\t\t\t>\n\t\t                        <div class=\"hh-skeleton rounded-4\" aria-hidden=\"true\"><\/div>\n                    <\/div>\n                                \n            <\/div>\n        \n    <\/div>\n    <\/section>\n\n\n<!-- Block Container -->\n<div id=\"hh-container-block_6ca6f57dc69c9ca7ec8135c547f917c6\" class=\"hh-container text-start custom-container-1320\" style=\"\">\n    \n<div class=\"gb-container gb-container-0f1d0b26 d-flex justify-content-center align-items-center\">\n<div class=\"gb-container gb-container-e7eaea1e d-flex flex-column gap-lg-4xl gap-m\">\n\n<div class=\"wp-block-columns m-0 p-0 d-flex gap-lg-12xl gap-m is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column m-0 p-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"we-directly-employ-all-our-carers\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                <svg class=\"hh-icon text-xlarge text-coral lh-1\" aria-hidden=\"true\" style=\"margin-left:-2px;\" focusable=\"false\"><use href=\"#square-plus--solid\" xlink:href=\"#square-plus--solid\"><\/use><\/svg>\n                                    <span>We directly employ all our carers\u200b<\/span>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p><span class=\"TextRun SCXP174549786 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-scheme-color=\"@2A2A2A,,\" data-usefontface=\"true\" data-contrast=\"none\"><span class=\"NormalTextRun SCXP174549786 BCX8\">Every Helping Hands carer is directly employed by us, meaning everyone receives holiday pay, annual leave and pension contributions.<\/span><\/span><span class=\"EOP SCXP174549786 BCX8\">\u200b<\/span><\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column m-0 p-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"a-supportive-culture\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                <svg class=\"hh-icon text-xlarge text-coral lh-1\" aria-hidden=\"true\" style=\"margin-left:-2px;\" focusable=\"false\"><use href=\"#users--regular\" xlink:href=\"#users--regular\"><\/use><\/svg>\n                                    <span>A supportive culture<\/span>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p><span class=\"EOP SCXP133729445 BCX8\"><span class=\"TextRun SCXP205257962 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-scheme-color=\"@2A2A2A,,\" data-usefontface=\"true\" data-contrast=\"none\"><span class=\"NormalTextRun SCXP205257962 BCX8\">We ensure our carers have access to dedicated managers and the help and support they need to carry out their role.<\/span><\/span><\/span><\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns m-0 p-0 d-flex gap-lg-12xl gap-m is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column m-0 p-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"comprehensive-training-and-ongoing-development\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                <svg class=\"hh-icon text-xlarge text-coral lh-1\" aria-hidden=\"true\" style=\"margin-left:-2px;\" focusable=\"false\"><use href=\"#handshake--regular\" xlink:href=\"#handshake--regular\"><\/use><\/svg>\n                                    <span>Comprehensive training and ongoing development<\/span>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p>Our comprehensive training ensures our carers are fully ready to provide a wide range of support to customers from day one while our professional development programme ensure our carers can continue to develop their skills and\u00a0access opportunities.<\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n\n\n\n<div class=\"wp-block-column m-0 p-0 d-flex justify-content-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"d-flex flex-column align-items-start justify-content-between gap-s w-100 h-100\">\n    <div class=\"d-flex flex-column align-items-start justify-content-start gap-s\">\n        \n            \n            <h5 id=\"reward-and-recognition\" class=\"d-flex flex-column align-items-start justify-content-start gap-xs m-0 fw-medium text-xlarge text-purple-dark\">\n                <svg class=\"hh-icon text-xlarge text-coral lh-1\" aria-hidden=\"true\" style=\"margin-left:-2px;\" focusable=\"false\"><use href=\"#trophy--solid\" xlink:href=\"#trophy--solid\"><\/use><\/svg>\n                                    <span>Reward and recognition\u200b<\/span>\n                            <\/h5>\n        \n                    <div class=\"acf-wysiwyg-reset-24\">\n                <p><span class=\"TextRun SCXP122015965 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-scheme-color=\"@2A2A2A,,\" data-usefontface=\"true\" data-contrast=\"none\"><span class=\"NormalTextRun SCXP122015965 BCX8\">Our carer Reward and Recognition Programme &#8211; Moments of Kindness \u2013\u00a0celebrates the impact of small gestures and the actions of carers who go the extra <\/span><\/span><span class=\"TextRun SCXP122015965 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-scheme-color=\"@2A2A2A,,\" data-usefontface=\"true\" data-contrast=\"none\"><span class=\"NormalTextRun SCXP122015965 BCX8\">mile to create joy, raise a smile, or offer reassurance or a sense of calm. Winners receive shopping vouchers and are\u00a0featured in our magazine, Voices.<\/span><\/span><span class=\"EOP SCXP122015965 BCX8\">\u200b<\/span><\/p>\n            <\/div>\n            <\/div>\n\n    <\/div><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n <!-- Allows nested blocks inside the container -->\n<\/div>\n\n<\/div>\n\n\n<!-- Block Container -->\n<div id=\"hh-container-block_023e92f079b97338cfb59e082449d35d\" class=\"hh-container text-start custom-container-1320\" style=\"\">\n    \n\n<h5 class=\"gb-headline gb-headline-ef4c4650 gb-headline-text text-xlarge text-purple-dark fw-medium mb-lg-l mb-m p-0\">Page reviewed by <strong><a href=\"\/our-team-of-experts\/meet-carole-kerton-church\/\">Carole Kerton-Church<\/a>, Regional Clinical Lead<\/strong>, on July 25, 2024.<\/h5>\n\n\n\n<p class=\"text-base fw-bold m-0\">How we wrote this page\u2028<\/p>\n\n\n\n<p class=\"text-base fw-light\">This page has been produced referencing key insights and data from external experts, trusted medical sources and our team of in-house specialists. We have worked hard to ensure that all information is as accurate as possible and reflects current consensus at the time of writing and reviewing.<\/p>\n\n <!-- Allows nested blocks inside the container -->\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"medium_featured_image":0,"small_featured_image":0,"extra_small_featured_image":0,"footnotes":""},"page_category":[],"class_list":["post-375938","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Palliative Care Training Process | Helping Hands<\/title>\n<meta name=\"description\" content=\"We offer award-winning training to all of our carers, including palliative care training. 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