{"id":377510,"date":"2025-11-19T06:30:04","date_gmt":"2025-11-19T06:30:04","guid":{"rendered":"https:\/\/www.helpinghandshomecare.co.uk\/?page_id=377510"},"modified":"2026-01-23T17:28:19","modified_gmt":"2026-01-23T17:28:19","slug":"our-compliments-process","status":"publish","type":"page","link":"https:\/\/www.helpinghandshomecare.co.uk\/our-compliments-process\/","title":{"rendered":"Our Compliments Process"},"content":{"rendered":"\t<div class=\"page-banner hero-banner responsive-banner-block_e6dc1510e147e8983f74b02dd4b96591 image-focal-point-right\"\n\t\t style=\"--hh-banner-overlay: linear-gradient(90deg, rgba(0,0,0,0.3) 0%, rgba(0,0,0,0) 60%);--hh-mobile-banner-overlay: linear-gradient(rgba(0,0,0,0.3), rgba(0,0,0,0.3));\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"d-flex flex-column gap-s col-lg-6 justify-content-center py-lg-11xl py-4xl align-items-lg-start align-items-center min-h\">\n\t\t\t\t\t<h1 class=\"text-white fw-bold m-0 text-6xlarge text-shadow-hard text-lg-start text-center\">\n\t\t\t\t\t\tOur Compliments Process\t\t\t\t\t<\/h1>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<img width=\"1920\" height=\"558\" src=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Dementia-Care_2560x744_2.webp\" class=\"hero-lcp-image\" alt=\"Our Compliments Process\" loading=\"eager\" fetchpriority=\"high\" decoding=\"async\" sizes=\"(min-width: 1200px) 968px, (min-width: 992px) 968px, 100vw\" srcset=\"https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Dementia-Care_2560x744_2.webp 2560w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Dementia-Care_2560x744_2-300x87.webp 300w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Dementia-Care_2560x744_2-1024x298.webp 1024w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Dementia-Care_2560x744_2-768x223.webp 768w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Dementia-Care_2560x744_2-1536x446.webp 1536w, https:\/\/www.helpinghandshomecare.co.uk\/wp-content\/uploads\/2025\/08\/Dementia-Care_2560x744_2-2048x595.webp 2048w\" \/>\t<\/div>\n\n\t\n\n\n<!-- Block Container -->\n<div id=\"hh-container-block_c85639a99e1d62d61aea2892b56de261\" class=\"hh-container text-start container-fluid\" style=\"\">\n    \n<div class=\"gb-container gb-container-0feea17d my-md-11xl my-2xl d-flex flex-column justify-content-center align-items-center\">\n<div class=\"gb-container gb-container-e9e7c284 d-flex flex-column justify-content-start align-items-start  gap-lg-l gap-m\">\n\n<h2 class=\"wp-block-heading has-text-align-left text-purple fw-bold text-6xlarge m-0\">Our compliments process<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left text-purple-dark fw-medium text-2xlarge m-0\"><strong>When we get it right\u2026<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-left fw-light text-large m-0 p-0 text-dark\">Receiving compliments is a great way to celebrate the difference our carers make in the lives of our customers and allows our employees\u2019 hard work to be recognised. All positive feedback helps us to shape our service, ensuring we give customers more of what they need.<\/p>\n\n\n\n<p class=\"has-text-align-left fw-light text-large m-0 p-0 text-dark\">If you would like to make a compliment to an individual or team, you can do so directly with your manager or office contact. Contact details can be found in your Support Plan.<\/p>\n\n\n\n<\/div>\n<\/div>\n <!-- Allows nested blocks inside the container -->\n<\/div>\n\n\n\n<!-- Block Container -->\n<div id=\"hh-container-block_1f8e73dd33529b8ed29f1cd94f83f60d\" class=\"hh-container text-start custom-container-1320\" style=\"\">\n    \n\n<script src=\"https:\/\/js-eu1.hsforms.net\/forms\/embed\/developer\/146490228.js\" defer><\/script>\n<div class=\"hs-form-html\" data-region=\"eu1\" data-form-id=\"6fda5ac3-70b0-47c7-9219-92cc2923acad\" data-portal-id=\"146490228\"><\/div>\n\n <!-- Allows nested blocks inside the container -->\n<\/div>\n\n\n\n<!-- Block Container -->\n<div id=\"hh-container-block_c85639a99e1d62d61aea2892b56de261\" class=\"hh-container text-start container-fluid\" style=\"\">\n    \n<div class=\"gb-container gb-container-5cbcbe35 my-md-11xl my-2xl d-flex flex-column justify-content-center align-items-center\">\n<div class=\"gb-container gb-container-5153072c d-flex flex-column justify-content-start align-items-start gap-lg-l gap-m\">\n\n<p class=\"has-text-align-left fw-light text-large m-0 p-0 text-dark\">We actively encourage feedback from our customers \u2013 both good and bad \u2013 so that we can continuously improve our service and ensure that we are consistently providing high-quality care.<\/p>\n\n\n\n<p class=\"has-text-align-left\">If you have a compliment or any thoughts on our service, please get in touch via the email or phone number below.<\/p>\n\n\n\n<p class=\"has-text-align-left\">By email:&nbsp;<a href=\"mailto:enquiries@helpinghands.co.uk\">enquiries@helpinghands.co.uk<\/a><\/p>\n\n\n\n<p class=\"has-text-align-left fw-light text-large m-0 p-0 text-dark\">By phone:&nbsp;<a href=\"tel:01789767181\">01789 767181<\/a><\/p>\n\n<\/div>\n<\/div>\n <!-- Allows nested blocks inside the container -->\n<\/div>\n\n\n\n<!-- Block Container -->\n<div id=\"hh-container-block_c85639a99e1d62d61aea2892b56de261\" class=\"hh-container text-start container-fluid\" style=\"\">\n    \n<div class=\"gb-container gb-container-c5a4b2dc my-md-11xl my-2xl d-flex flex-column justify-content-center align-items-center\">\n<div class=\"gb-container gb-container-c8cd17a8 d-flex flex-column justify-content-start align-items-start  gap-lg-l gap-m\">\n\n<h2 class=\"wp-block-heading has-text-align-left text-purple fw-bold text-6xlarge m-0\">Our compliments brochure<\/h2>\n\n\n        <a href=\"\/wp-content\/uploads\/2026\/01\/Complaints-Compliments-24-01-2026-V12.pdf\"\n           class=\"btn text-nowrap btn-primary btn-lg text-large\"\n           target=\"_blank\"\n            aria-label=\"Download\">\n\n            \n                <span>\n        Download    <\/span>\n    \n            \n        <\/a>\n        \n<\/div>\n<\/div>\n <!-- Allows nested blocks inside the container -->\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"medium_featured_image":0,"small_featured_image":0,"extra_small_featured_image":0,"footnotes":""},"page_category":[],"class_list":["post-377510","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Our Compliments Process | Helping Hands<\/title>\n<meta name=\"description\" content=\"Learn about Helping Hands\u2019 compliments process, including how to share feedback and positive experiences to help us improve our care services.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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